FAQ

Most orders ship within 3–5 business days. Delivery times vary by region, but U.S. orders usually arrive within 7–10 business days.

We want you to love your Illumbox. If you’re not satisfied, you can return your order within 14 days of delivery. (Please note: return shipping costs are the customer’s responsibility.)

Yes! We currently ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout.

Each Illumbox is built to last, but for best results, keep it away from excessive moisture and direct sunlight. Wipe gently with a soft cloth to maintain its shine.